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Give and Take explains how to make the most of those devourers of management time – meetings. Jack Gratus, a lecturer in communications skills, explains the role of the chair, secretary and members of meetings, and gives many useful pointers on how you can use a meeting to achieve the best results possible. Using everyday language, practical hints and clear checklists which summarise the main points of each chapter at a glance, he explains how to:

• Prepare yourself properly for meetings
• Choose the best location
• Ensure the meeting stays on course
• Eliminate time-wasting diversions
• Cope with difficult members of the meeting
• Achieve the best action and results
• Work together as a team
• Bring the meeting to a satisfactory conclusion.