In this series we have put together entry-level, generalised information for common topics brought to our Support & Information team, through the Altogether Autism service.
In this series we have put together entry-level, generalised information for common topics brought to our Support & Information team, through the Altogether Autism service.
Background information often helps reassure families they are not alone and assists in identifying where more in-depth, personalised support might be needed. We hope this series is useful to whānau first encountering certain issues and wondering about next steps.
If the following sparks a question about your own situation, our S&I team provide information that relates to families’ specific circumstances; tailored, evidence-based support that can’t be found elsewhere. Free, confidential information can be requested whatever age or stage your loved one is at, as many times as needed.
Introduction to autism and available supports
Receiving an autism diagnosis, or a referral for an autism assessment, can bring up many questions. This overview provides introductory information about autism, how it may affect children and families, and where to find support and funding in New Zealand.
What is autism?
Autism is a brain difference that is fundamental to who a person is. It affects the way a person develops in childhood, the way that they think, and the way they live their life. All Autistic people are unique, but some of the areas where Autistic people develop differently to non-Autistic people include:
Autism is not a disease or an illness, and it cannot be treated or cured. Instead, autism is a different way of ‘being’ in the world—a source of strength, diversity, and beauty.
We understand these differences in terms of neurodiversity. Neurodiversity is the idea that all brains work differently, and that neurological differences are a natural and valuable part of human diversity.
Learn more about autism and neurodiversity:

Common characteristics of autism
To be diagnosed as Autistic, a person will show:
Examples can include:
Some Autistic people use spoken language, while others may use little or no speech. They may communicate using signs, pictures, or electronic devices. These methods are known as Augmentative and Alternative Communication (AAC). Others may use complex language but still need extra time to process information.
Further resources:
Accessing financial support and services in New Zealand
Some families may be eligible for financial assistance to help with the additional costs of raising a disabled or neurodivergent child. This may include:
More information:
Other disability supports are accessed through a Needs Assessment Service Coordination (NASC) organisation. Families can request a needs assessment, which looks at what supports may help their child and family in daily life.
Following an assessment, some families may be allocated funded supports (subject to eligibility, availability, and funding rules). These often include supports such as respite care (through, for example, Carer Support and Individualised Funding).
More information:
Many families find it helpful to connect with others who understand their experiences. Parent to Parent offers the following disability support:
Parent to Parent events page. Parent to Parent Regional Facebook pages:
Auckland North
Auckland West & Central
Auckland South & East
Northland
Waikato
Coastal Bay of Plenty
Central Lakes
Hawkes Bay
Manawatū
Wellington
Nelson
Greater Canterbury
Otago
Southland
Reassurance for Parents and Caregivers
Every Autistic child and family is different, and support needs can change over time. It is okay to take things at your own pace, seek information gradually, and ask for help when needed. Learning about autism, understanding available supports, and connecting with others can help families feel more informed, supported, and confident.
If you have questions about any of this information, would like help deciding where to start, or personalised information specific to your situation, please get in touch.
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